All employees carry a photo ID (JPG) signed by the Mayor and the Borough Manager.
Emergency Response Plan
View the Emergency Response Plan (PDF) for the Borough of Hanover Municipal Water Department. The Plan includes a drought contingency plan.
Landlords / Agents
Effective July 24, 2019, per Borough Council policy approval, courtesy final readings for tenants relating to all Borough utility services will no longer be performed. Please contact our office for any additional information.
Hanover Borough Water Department Rules & Regulations
Inside Hanover Borough
Take a look at Resolution 1169 (PDF) for information on rules and regulations for service inside of Hanover Borough.
Outside Hanover Borough
Follow PUC regulations:
- Water Tariff - Effective March 23, 2018 (PDF)
- Responsible Utility Customer Protection Act
- Your Rights and Responsibilities as a Utility Customer
Pennsylvania Rural Water Association
Visit the Pennsylvania Rural Water Association website to access sourcewater protection downloads and websites.
FOR GENERAL INFORMATION, PLEASE CONTACT THE GENERAL OFFICE AT (717) 637-3877.